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Returns and Refunds Policy

At D Schug Designs, we strive to provide thoughtful, stylish design inspiration through our curated collections and personalized shopping boards. However, please note that all purchases are made through third-party retailers, not directly through our website.

Third-Party Purchases

All product links provided on our website or in design packages will direct you to trusted external retailers. Because of this:

  • We do not process or manage returns, exchanges, or refunds.

  • If you have an issue with a product (such as damage, delays, defects, or wrong items), you must contact the retailer from whom you purchased the item directly.

  • Be sure to review the return and refund policy on the retailer’s website before completing your purchase.


Design Services

Because of the nature of digital design services, all virtual design packages are non-refundable once work has begun. If you are unsatisfied with your package or experience, please reach out so we can make it right—we’re here to support your design journey.

Questions or Concerns?

If you’re unsure how to proceed with a return through a third-party vendor or have questions about a recommended product, feel free to reach out and we’ll do our best to assist.

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